- Established2015
- Game Providers79 providers
- Deposit MethodsPayID, Visa, Mastercard, BTC & more
- Support24/7 live chat in English
How to get in touch
For support by email, contact support@betjohncasino.click. When writing, use the email address linked to your account where possible. Include your account email or username, a short description of the issue and any relevant details. Screenshots can also be helpful when you are reporting an error or explaining a technical problem, provided they do not show sensitive information unnecessarily.
You can contact support about common questions and requests, including:
- Account access, profile questions and verification requirements
- Deposit and withdrawal questions
- Bonus terms, eligibility or general promotion queries
- Website, game or other technical problems
- Responsible gambling information, account restrictions or support requests
Please do not send your password or complete payment card details in a message. The support team may need to ask for additional information to protect your account and review your request. Responses are usually provided within 24 hours, although the time may vary depending on the nature and complexity of the enquiry.